Our Exchange & Return Policy


We know that you will love what you ordered but if something doesn't work out, we will gladly accept unused, unaltered, or defective merchandise in new condition for return or exchange within 30 days from the arrival date. Unless you are processing an exchange or receiving store credit, $8 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Items purchased outside of the United States or military addresses are not eligible for returns due to customs issues. "Final Sale” or sold during a "Flash Sale" are not eligible for return or exchange. All redeemed rewards points are final. Redeemed rewards points are not added back to your account when making a return or exchange.

Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.

If you would like to move forward with a return or exchange please follow the link below.

Please email us with any questions you might have - we are here to help
Email Us: info@blusmarttools.com